Subex (LSE: SUBX) faced significant complexities in managing sales compensation across its sales teams. With representatives located in Europe, UAE, Americas, and LATAM regions, accurately calculating commissions in multiple currencies while adhering to unique attainment, revenue recognition, billing based payout structures became an operational nightmare.
HQ: London, United Kingdom
Employees: 900+
Using Visdum Since: June 2022
Business Category: Telecommunications AI
Integrations: Salesforce, SAP
Founded in 1994 and listed on the London Stock Exchange, Subex is a telecom AI solutions company that offers digital trust products to Communications Service Providers (CSP) across the globe to create connected experiences for their customers. It also offers migration assurance, analytics, optimization, asset assurance, digital billing, roaming and origin-based routing products and services.
With live installations across 100+ countries, Subex serves major telecom companies around the world such as Econet Global, Telia Company, Vodafone, and many others. They partner with big tech companies like KPMG, Deloitte, AWS, and Google Cloud to provide the best products and services.
Managing sales compensation for a global workforce of over 100 reps spread across Europe, UAE, Americas, and LATAM became increasingly challenging for Subex. Additionally, the complex payout structures necessitated the need for an intelligent sales compensation management system.
The company needed a platform that would streamline the entire process by fetching sales data from their CRM and billing data from their invoicing platforms. Furthermore, they also wanted the platform to support an individual dashboard for their sales reps showing the granular details for their earnings in their respective currencies.
In June 2022, Subex successfully implemented Visdum's sales compensation automation platform to streamline their global commission process for 100+ reps, addressing their unique challenges.
Visdum's platform seamlessly converted multi-currency commissions, computed payouts based on Subex's customized quota models while tracking balances, and easily incorporated frequent policy changes. Sales reps gained transparency through personalized dashboards with deal-level payout breakdowns. Integrated with Salesforce and Microsoft SSO, the solution also provided an estimator for reps to forecast projected earnings, driving strategic deal pursuit.
Subex selected Visdum's compensation management platform after a comprehensive evaluation of its capabilities to address their complex global requirements.
Visdum's robust multi-currency support, coupled with the ability to model tailored quota structures for each region, stood out as a compelling proposition. Furthermore, the platform's seamless integration capabilities with Subex's Salesforce CRM and Microsoft SSO infrastructure ensured a cohesive technology ecosystem.
The user-friendly representative dashboards, providing granular visibility into earnings and payouts, were a key factor in promoting transparency and trust among the sales force.
With Visdum, Subex now effortlessly manages over 20 unique compensation plans across multiple currencies for their 100+ commissioned sellers globally. The automated processes have significantly reduced manual effort while providing unparalleled transparency to the sales team.
Most crucially, the cutting-edge platform has fostered an environment of transparency and trust. With personal dashboards offering granular visibility into earnings and accelerators, representatives now feel valued and incentivized to achieve targets consistently.
Subex's vision of an agile, high-performing global sales force has become a reality through Visdum's intelligent automation capabilities. As they continue expanding into new markets, the company remains poised to attract and nurture top sales talent worldwide.
You’ve seen how we handle problems,
Want to see what we can do for you? Let us take a swing.
You’ve seen how other SaaS businesses unlock higher revenue and operational efficiency with Visdum. Take your shot.